Kodagu tourist assault case: Homestays, bed-and-breakfast properties to be monitored by police

Following the sexual assault on a U.S. tourist at a Kodagu homestay, the government of Karnataka has made police verification of staff mandatory for all homestays and bed-and-breakfast properties. Travellers, as per a recent circular, will be able to check whether a property is registered with local authorities before checking in.  

Moreover, for police monitoring, all registered properties will be linked to the Karnataka Police Smart E-Beat system, to allow beat constables to make regular visits, verify guest records and log their inspections through GPS-based tracking. District administrations have been told to form joint inspection teams with police and tourism officials to carry out surprise checks and identify unregistered properties operating illegally. 

The government of Karnataka is planning to strengthen emergency response by linking registered properties directly to the 112 system to allow distress calls from these locations to be treated as priority tourist emergencies for quicker police response, officials told The Hindu. 

The rules were updated following a recent incident where the victim had alleged that her drinks were laced with intoxicants by a homestay staff member who assaulted her. She had accused the homestay owner of attempting to suppress the incident and failing to help her in approaching the police. 

Background verification

As part of the new measures, every staff member working at these properties, including permanent and contract employees, will have to undergo background verification at the local police station. Property owners must keep these records ready, either physically or digitally, for inspection by police or tourism officials. 

Report by May 15

All Deputy Commissioners, tourism officials, Police and Women and Child Development departments have been directed to co-ordinate and implement the new rules, and submit a compliance report to the Tourism Department by May 15. 

For properties hosting foreign tourists, owners and managers will be trained to correctly record and report guest details through the police-prescribed system, with random checks to ensure compliance. 

Tourists can verify antecedents of accommodation

As per a senior official, the Tourism Department will publish and regularly update an online list of all registered homestays and bed-and-breakfast properties in Karnataka for tourists to check. Travel agents, tour operators and online booking platforms have been told to work only with registered properties, while non-compliant properties could be removed from listings until they meet the rules. These properties will have to display their registration certificates and licences at the entrance or reception so guests can easily check if the property is authorised to operate, according to a recent circular.  

Emergency contact details, including 112, the national tourist helpline (1800111363 or on a short code 1363), women’s helpline and child helpline numbers, along with details of the nearest hospital and local authorities, must be displayed at all properties. Hospitality staff will undergo training on gender sensitisation, the POSH Act, 2013 and the POCSO Act, 2012. Properties will have to display QR codes for the Karnataka State Police SOS mobile app, Tourism Department stated.