Andhra Pradesh Department of Health, Medical and Family Welfare has taken steps to speed up the settlement of medical reimbursement claims, which previously took more than a year.
In a statement on Saturday (October 17, 2026), NTR Vaidya Seva Trust CEO A.A.L. Padmavathi said measures such as the appointment of doctors were taken last year, which reduced the time of settling the claims to one month now.
She said a dedicated online system is being developed to make submission, review, and settlement of medical reimbursement claims for employees and pensioners easier. Detailed discussions are underway with the relevant government departments to implement this system, she said.
The NTR Vaidya Seva Trust receives more than 4,000 medical reimbursement bills every month. Currently, 1,500 bills are being reviewed by the Trust. The officials are keeping the applicants informed about the status of their applications through WhatsApp, she said, adding that the aim is to review the bills within a month of receiving them.
Ms. Padmavathi said about 41,276 pending bills, including those received online and offline, had been processed so far. The total value of the bills is about ₹152.95 crore.
The number of bills has increased since a Government Order (GO) was issued, enabling 28 organisations, including government bodies, universities, autonomous institutions, associations, and boards, to claim reimbursement for medical expenses.
Talking about the measures the government is taking to ensure uninterrupted medical services for government employees, pensioners, and their family members, Ms. Padmavathi said while ₹40 crore has been released for hospitals under the Employees Health Scheme (EHS) in October, another ₹50 crore will be released soon.
Published – October 18, 2026 01:24 pm IST
