Bridging the gap between learning and industry experience

The Department of Computer Science, Faculty of Science, Khaja Bandanawaz University (KBNU), organised a two-day hands-on workshop on GenAI and Salesforce Revolution recently, aiming to equip students with skills relevant to the rapidly evolving industry requirements in artificial intelligence (AI) and cloud-based customer relationship management (CRM) platforms.

The workshop, held at the Faculty of Science auditorium, sought to bridge the gap between classroom learning and practical industry experience.

Pro-Vice-Chancellor of KBNU Syed Ashfaq Ahmed inaugurated the workshop. Dean and Professor of the School of Computer Science, Central University of Karnataka, Kalaburagi, R.S. Hegde was the guest of honour.

Salesforce developers from Earlyg Technologies, Bengaluru, Mohammed Qutubuddin Bilal and Mohammed Noman and founder of Invidit Technologies, Kalaburagi, Nazeerullah Hussaini conducted the technical sessions.

The participants were introduced to the fundamentals of Generative Artificial Intelligence (GenAI), a branch of AI that creates new content based on patterns learnt from large datasets.

The resource persons also demonstrated how AI can be integrated with salesforce to improve customer relationship management, sales, marketing and service operations.

Around 150 registered students from various colleges in Kalaburagi participated in the workshop. Certificates were distributed to the participants at the conclusion of the programme.

Workshop coordinator Ashalatha R. provided an overview of the programme. Ahelam Tikotikar and Shirin Sultana compered the sessions.